Wilmar International is a Fortune 500 company and a global leader in edible oils, specialty fats, and bio-based manufacturing.
What changed in practice.
This case shows how Vinkey became part of the operating model, not just another tool around the work.
Migrated shift communication from a home-grown system
Brought task tracking from email and Excel into one shared workflow
Improved visibility and process control for permits and changes
How the operational model took shape.
At its Rotterdam plant, Wilmar uses Vinkey to keep operational work aligned across production, maintenance, and truck loading in a five-shift environment where information needs to pass cleanly between teams and departments.
Instead of relying on separate tools, Wilmar runs management of change, cross-department tasks, shift reports, deviations, and permit to work in one connected system, with LOTOTO plans linked directly into permit preparation and issue.
That gives operators, maintenance teams, supervisors, and truck-loading personnel one shared operational trace instead of fragmented handovers, inboxes, and spreadsheets. Work can be handed over, followed up, and escalated without losing the context around it.
The result is stronger coordination across all five shifts, clearer ownership of actions that move between departments, and better control around changes, deviations, and hazardous work before they create operational friction.
Before Vinkey, information lived in different places. Now, everything from tasks and shift reports to permits and changes runs in one connected system that everyone can access.
Dion van Lenten
Senior Process Operator
